Palma Academy of Learning

Apply on-line Now

Position Description

Palma Academy of Learning (www.palmaacademy.com)

• We provide ABA therapy for children with disabilities
• We employee Behavior Analysts and Behavior Technicians to provide ABA therapy
• We focus on supporting rural families in Southeast Missouri and Northeast Arkansas

Scheduling

• Coordinate with billing manager for day-to-day changes / needs
• Coordinate with billing manager on need to call parents for early pick-ups / short staff
• Ensure technicians leave for break and return from break on-time
• Communicate available supports each hour for technicians (e.g., who can help with bathroom witnessing)
• Ensure staff are following the clinic schedule

Human Resources

• Monitor staff to ensure safety policies and procedures are followed
• Provide feedback to staff and document with director about violations of safety and policies procedures
• Maintain notes about staff professionalism and performance to share with the director for staff evaluations
• Maintain professional, supervisory boundaries with all employees
• Greet interviewees, provide them a tour, and assist with observing their interactions with clients and staff

Billing

• Communicate to billing manager any staff reports of profiles not linking / appointments not loading correctly
• Ensure staff are supported and their linking / appointment issues are resolved

Client Intakes

• Provide families with approved tours of the building
• Greet families at time of assessment
• Escort family to the assessment area, identify where the restrooms are available, and answer any questions while the family is waiting for the assessment to begin
• Coordinate any questions / information provided by the family to the assigned BCBA and Director
• Greet family on their first day of treatment, ensure families meet the staff schedule on the first day, ensure to communicate open door policy to family

General Administrative Duties

• Answer phone calls from Billing Manager, Director, and/or BCBA
• Provide bathroom witness to technicians when clients require clothing or pull-up/diaper changes
• Monitor clinic inventory levels and complete inventory orders
• Maintain log of client’s inventory and communicate with families about needs
• Maintain bathroom inventory levels (e.g., refill paper towel holders, soap)
• Check client temperature when requested by staff
• Provide basic first-aid kit to staff when clients have a scratch / paper cut
• Complete client incident reports and coordinate with billing manager and director to ensure family is notified
• Complete staff incident reports and coordinate with the director to ensure appropriate workman’s comp procedures are followed
• Other administrative tasks as assigned by the director

Cleanliness

• Ensure snack area is organized and cleaned
• Pick up programming stimuli to place in “put away bin” for team leads to put away in correct programming file cabinets
• Ensure each therapy room is organized and items are placed in their labeled storage bins
• Remove broken items and report to director if the items need to be replaced
• Dust each therapy room one time per week
• Vacuum carpets at the end of each day

Safety

• Walk clinic multiple times per hour to evaluate for safety concerns (e.g., wet floors, chairs in walking areas, toys that can be tripped over, outlets requiring child proof covers, drinks sitting out in client reach)
• Ensure doors are closed and magnets are catching on external doors
• Ensure walk-ways are lit and remind staff to have lights turned on for paths to exits
• Judicially and assertively tell technicians when an activity is not safe for a client based on their developmental skills – ensuring the activity is changed
• Conduct fire, tornado, and earthquake drills based on department of health guidelines
• Enter results of drills into the drills tracker
• Ensure all clients are picked up by approved guardians and all clients are departed from the building before the clinic closes at the end of the day
• Ensure individuals who are not approved or cleared to be in the building remain outside the building to wait for their questions to be answered